Quick Answer#
Open the property's link and tap start on the current turnover. This opens that turnover's Clean Report and marks it as in progress so the owner can see cleaning has begun.
Step-by-Step#
- Open the property's link.
- The property's current or upcoming turnover is shown, along with any special instructions from the owner.
- Tap start. If a turnover for today doesn't already exist, one is created automatically.
- You're taken into the Clean Report for that turnover, ready for the checklist step.
What the Owner Sees#
Starting a turnover marks it as in progress, which the owner can see from the property's dashboard — a useful signal that cleaning is underway, even before the report is submitted.
Frequently Asked Questions#
What if there's no turnover listed yet? Starting the cleaning from the property's link creates one for that day automatically.
Can I start a turnover early, before the guest has checked out? The link will generally show the next scheduled turnover; check with the property owner if you're unsure about timing for a specific property.