Complete Your First Clean Report

Quick Answer#

After a property and cleaner link are set up, the cleaner opens the link, taps start on the current turnover, works through the checklist and photo steps, and submits. The owner is notified and can immediately review the completed Clean Report.

Step-by-Step#

1. The cleaner opens the property's link and sees the current or upcoming turnover.
2. The cleaner taps start to begin the turnover, which opens the report.
3. Quick Checklist — the cleaner works through the property's rooms and checklist items, along with any restocking needed.
4. Turnover Photos — the cleaner uploads photos documenting the completed cleaning.
5. Anything the owner needs to know? — the cleaner notes anything the owner should be aware of, if applicable.
6. Finish Turnover — the cleaner confirms their name and submits the report, which marks the property ready and notifies the owner.
7. The owner opens the completed Clean Report to review the checklist, photos and any notes before the next guest arrives.

What the Owner Sees#

Once submitted, the owner can open the Clean Report from their dashboard's turnover history to see everything the cleaner documented, without needing to call or visit the property.

Frequently Asked Questions#

What if the cleaner can't finish everything before submitting? The Anything the owner needs to know step exists specifically for flagging anything unfinished or unusual so the owner knows before reviewing the rest of the report.

Is the owner notified automatically? Yes. Submitting a Clean Report sends the owner a notification that the turnover is complete.