The method and information provided to a cleaner so they can enter a short-term rental at the appropriate time. This may include a smart-lock or keypad code, physical key, lockbox location and combination, gate or building access code, parking instructions, alarm procedures, or other entry requirements. Access should be provided before the turnover window begins and kept current whenever codes, locks, or property procedures change.
Tip: Give cleaners access separate from guest access whenever possible. Dedicated or time-limited cleaner codes make access easier to manage, reduce lockouts, and provide a clearer record of who entered the property.