PMS & CHANNEL INTEGRATIONS

Connect the schedule you already use

to the turnover evidence you need.

Your property management system knows when the guest leaves and who's arriving next. Clean Report turns that schedule into an automatic turnover, and documents how the property was actually presented afterward.

WHAT A CONNECTED PMS ACTUALLY DOES

Practical value, not just a logo

Connecting a PMS isn't the point — what it lets Clean Report automate is.

Automatically create turnovers after checkout

A cleaning turnover is scheduled the moment a reservation ends — no manual entry.

Use the next check-in to set the cleaning window

The upcoming arrival, not a fixed default, determines how much time the cleaner has.

Match reservations to the correct property

Each listing is mapped once to its Clean Report property, so turnovers land in the right place.

Include guest and stay details, without oversharing

Only what's needed to schedule and contextualize a turnover — never guest names, contact info, or payment data.

Record guest count — and pet count when supplied

Retained when the PMS or booking channel provides it. Never guessed, never defaulted to zero.

Send the cleaner a secure report link

One tap, no login, no app download — the same cleaner workflow Clean Report always uses.

Organize photos by room and turnover

Every turnover's photo evidence stays structured and easy to review later.

Compare presentation against your visual baseline

New turnover photos can be checked against the reference photos you set for each room.

Notify the owner when the report is complete

You hear about it once — when there's something to see.

Update or cancel turnovers when reservations change

A modified or cancelled reservation updates the still-planned turnover automatically.

INTEGRATION DIRECTORY

Every provider, labeled honestly

We don't treat every provider as though it's already connected. A logo isn't a partnership, and it isn't a finished integration.

Provider Status Connection method Useful data
Hospitable
In process Webhook/API Dates, property, guests, pets when available In process →
OwnerRez
In development API/Webhook Reservations, properties, guest counts Join early access →
Hostaway
Planned API/Webhook Reservations and property data Request integration →
Guesty
Planned API Reservations and properties Request integration →
Airbnb
Through supported PMS PMS connection or calendar sharing Channel data varies View setup guide →
Vrbo
Through supported PMS PMS connection or calendar sharing Channel data varies View setup guide →
Other PMS
Request integration API, webhook, or iCal Depends on provider Request integration →
Guest and pet counts are always labeled “when supplied” — Airbnb, Vrbo, and PMS providers don't consistently expose every field, and Clean Report never guesses or defaults a missing count to zero.
CAPABILITY MATRIX

Where the real depth is

A capability isn't marked supported until it's verified against current provider documentation or a live integration.

Capability Hospitable OwnerRez Hostaway Guesty iCal
Automatic turnover creation Planned Planned Planned Limited
Reservation updates Planned Planned Planned Limited
Cancellation handling Planned Planned Planned Limited
Checkout/check-in times Planned Planned Planned Sometimes
Guest count When supplied When supplied When supplied When supplied Usually no
Pet count When supplied When supplied When supplied When supplied Usually no
Property mapping Planned Planned Planned Manual
Real-time webhook updates Planned Planned Planned Usually no
HOW THE ROLES SPLIT

What makes Clean Report different

Your PMS knows when the guest leaves.
Clean Report documents how the property was presented afterward.

The PMS

Manages reservations

Bookings, dates, guests, channels, pricing, and messaging.

The Cleaner

Completes the turnover

Cleans, inspects, and documents the property with photos on a secure link.

Clean Report

Organizes the evidence

Structures the photos and measures presentation consistency against your baseline.

The Owner

Reviews one report

A single, concise report before the next guest arrives — not a stream of texts.

Clean Report helps owners see whether a property's presentation appears consistent with its established standards. It is an operational review, not a safety inspection or a guarantee of cleanliness or guest readiness.

VISUAL BASELINE

Establish what “normal” looks like

Owners can provide original reference photos for each room. Future turnover photos are then evaluated for visible presentation differences.

Bed and pillow arrangement
Furniture placement
Towels and amenities
Missing or moved items
Visible debris or disorder
Lighting and image completeness
Consistency from one turnover to the next

This is an operational review of visible presentation — not a safety inspection, and not a guarantee of cleanliness.

DON'T SEE YOUR PMS?

Request it

We prioritize integrations based on owner demand, technical access, and the quality of data available. This helps us decide what to build next.

We'll only use this to reach out about your integration request.

SECURITY & CONTROL

Minimal access, on your terms

Reads only the reservation data required for turnover coordination
Never stores your PMS password
Authenticates through provider-approved methods
Verifies incoming webhook messages when the provider supports it
Keeps an audit history of automated turnover activity
Lets you disconnect an integration at any time
Deletes turnover images automatically per Clean Report's retention policy
Works fully without a PMS — manual turnover creation is always available
ANSWERS

Frequently Asked Questions

Everything owners ask before connecting a PMS to Clean Report.

Do I need a PMS to use Clean Report?

No. Clean Report works fully with manual turnover creation and iCalendar feeds. A connected PMS automates scheduling — it isn't a requirement.

Can I use Clean Report directly with Airbnb or Vrbo?

Yes, with calendar sharing, however not all the features are available; like guest count and number of guests, and changes to the reservation mid-stream are not as clear.

What happens when a reservation is modified or canceled?

A still-planned turnover updates or cancels automatically. Once a turnover has been finalized with a submitted report, upstream changes can no longer rewrite that historical record.

Can Clean Report detect back-to-back reservations?

Yes — the next check-in time from your PMS is what sets the cleaning window, so a tight same-day turnaround is reflected automatically.

Does the cleaner need access to my PMS?

No. Cleaners never see your PMS. They receive a single secure report link with only the turnover details they need.

What information about the guest is shared with the cleaner?

Only what helps them do the job: guest count and pet count when available. Clean Report doesn't collect or share guest names, contact information, or payment details.

Can Clean Report receive guest and pet counts?

When your PMS or booking channel supplies them, yes. If a count isn't provided, Clean Report leaves it blank rather than guessing or defaulting to zero.

Can I connect more than one PMS?

The framework is built to support it, since properties are matched by mapping rather than tied permanently to one provider. Multi-PMS support depends on which adapters are live — see the directory above for current status.

What happens if two PMS systems contain the same booking?

Each reservation is tracked by a unique identity per provider, so the same booking arriving from two systems is not expected to double-create a turnover for a single connected source.

Can I manually create or correct a turnover?

Yes, at any time — manual scheduling is always available and isn't disabled by connecting a PMS.

How quickly does an integration update?

Providers with real-time webhooks (like Hospitable) reflect changes within moments. Providers without live webhooks rely on periodic polling or iCalendar refresh instead.

Can I disconnect an integration and remove its data?

Yes. Disconnecting stops future automated scheduling and revokes credentials, while preserving your completed turnovers and reports — disconnecting a PMS never deletes your history.

HOSPITABLE IS LIVE TODAY

Stop retyping your schedule.

Start documenting your turnovers.

Connect Hospitable in minutes, or request the PMS you actually use.

No PMS required · Manual turnovers always available · Disconnect anytime