Quick Answer#
Enter the manager's email address in the Cleaner's Manager Email field under Team Notifications & Manager Email in Property Setup & Sharing. Clean Report automatically emails them a summary and attached PDF copy as soon as a cleaner submits a turnover report.
Why This Matters#
Many short-term rental hosts work with professional cleaning companies or multi-person crews where a supervisor or manager oversees quality control. Instead of manually forwarding reports or expecting managers to log in to the host dashboard, Clean Report delivers turnover results directly to the manager's inbox the moment the clean is submitted.
What the Manager Receives#
Whenever a cleaner completes and submits a Clean Report:
- Turnover Overview — Property name, cleaner name, and submission timestamp.
- Key Metrics — Number of checklist photos captured and count of flagged issues or maintenance items.
- Readiness Status — A clear alert showing whether the property was marked ready to rent or if items need attention.
- Attached PDF Report — A complete, print-ready PDF snapshot of the entire inspection checklist and photo counts.
- Direct Online Report Link — A button to view the full web report with high-resolution photos and notes without requiring an account login.
Step-by-Step Setup#
- Open the property's dashboard and locate the Property Setup & Sharing panel.
- In the Team Notifications & Manager Email section, find the Cleaner's Manager Email field.
- Enter the email address of the cleaning company manager or supervisor (for example,
manager@cleaningcompany.com). - Select Save Notification Contacts.
Frequently Asked Questions#
Does the manager need a Clean Report account to view the report?
No. The email includes an attached PDF and a secure direct link to view the completed report online with no login required.
Can I send notifications to both the cleaner and their manager?
Yes. You can configure a cleaner's phone number for automated SMS turnover links, your own phone number for readiness text alerts, and the manager's email address for completed report copies simultaneously.
What happens if no manager email is set?
If the field is left blank, Clean Report simply skips the manager notification step and continues sending standard owner notifications and SMS updates as configured.