Connecting Your Property Management System (PMS)

Quick answer
Yes. Instead of pasting a calendar URL for each property, you can connect a supported property management system directly. Clean Report matches its listings to your existing properties and keeps bookings synced automatically from there.

Quick Answer#

Instead of pasting a calendar URL for each property, you can connect a supported property management system (PMS) directly from your dashboard. Clean Report matches its listings to your existing properties and keeps bookings synced automatically from there.

PMS Connect vs. Manual Calendar Sync#

Clean Report supports two ways to keep bookings in sync:

  • Manual calendar URL — paste an Airbnb or Vrbo iCal export link into a single property. See Syncing Your Booking Calendar.
  • PMS Connect — link your property management system account once, and Clean Report syncs bookings for every matched listing without a calendar URL for each one.

PMS Connect is the faster option if you already manage your listings through a property management system, since it avoids copying a calendar link for every property one at a time.

How It Works#

  1. From your dashboard, select Connect property management system.
  2. Choose your provider from the list of supported systems.
  3. Authorize Clean Report to access your property management system account. You're never asked to share your property management system password directly with Clean Report.
  4. Clean Report lists the properties it found in your account so you can match each one to the corresponding property already in Clean Report, or create a new one.
  5. Once matched, bookings for that listing sync automatically going forward.

What Syncing Through a PMS Does#

Matched properties behave the same way a calendar-synced property does: new bookings create turnovers automatically, and cancellations or date changes are reconciled against turnovers that haven't been started yet. A turnover a cleaner has already started or submitted is never overwritten by a later booking change.

Frequently Asked Questions#

Which property management systems are supported? The list of supported providers is shown on the Connect property management system screen and grows over time; check there for current availability.

Can I use PMS Connect for some properties and manual calendar sync for others? Yes. Each property can be set up whichever way makes sense for how it's listed.

What happens if I disconnect my property management system later? Disconnecting stops future syncing for the properties matched to it. Turnovers and reports already created aren't affected.

Is my property management system login stored by Clean Report? No. Authorization happens through your provider's own sign-in flow; Clean Report never sees or stores your property management system password.

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